1. How much deposit do you require for booking?
For shore excursions, no deposit is required. For package tours, the deposit amount varies depending on the selected package tour and will be communicated at the time of your booking. The remaining balance must be paid no later than 15 days before the start of the tour.
2. Is lunch included in the private Ephesus tour from Kusadasi?
Some of our tours offer lunch as part of the price, while others require an extra fee. This information is clearly stated in the tour details.
3. Do I need a visa for an Ephesus shore excursion if I’m arriving by cruise ship?
No, if you’re arriving by cruise ship for a same-day visit and returning to the ship the same day, you do not need a Turkish visa. However, if you plan to stay overnight in Turkey, visa rules may apply depending on your nationality.
4. How long does the Ephesus tour take from the Kusadasi port?
The ancient city of Ephesus is located just a 20-minute drive from the Kusadasi cruise port. An average private Ephesus tour from Kusadasi port lasts about 4 to 5 hours. This includes transportation time, a guided walking tour of the ancient city of Ephesus, and optional visits to nearby highlights such as the Temple of Artemis or the House of the Virgin Mary.
5. What happens if the ship arrives late?
We closely monitor cruise schedules in real time. In case of any delay, we automatically adjust all pick-up times accordingly to match your ship’s updated arrival. We guarantee a safe and on-time return to your ship on all our tours.
6. Can I customize my private Ephesus tour itinerary?
Yes, our Ephesus tours are 100% customizable! Whether you’re interested in biblical sites, archaeology, shopping or simply want a shorter tour to match your cruise schedule, we can adjust the itinerary to meet your needs.
7. What type of vehicles do you use?
We use modern, air-conditioned vehicles such as Mercedes vans and minibuses. All vehicles are regularly maintained to ensure safety and comfort.
8. Where and when does the tour start and finish?
For cruise guests, we pick you up directly from the port and ensure timely return before your ship departs. For hotel guests, pick-up and drop-off are arranged at your hotel. All timings are clearly confirmed in advance.
9. What is your cancellation and refund policy?
For shore excursions, please inform us at least 24 hours in advance if you wish to cancel your tour, as a private guide and vehicle are arranged exclusively for you.
For package tours, cancellations are subject to the terms and conditions outlined in our Terms and Conditions. Please review our Terms and Conditions for detailed information.
10. Do I need travel insurance and is it included?
Travel insurance is not included in our standard packages. However, we highly recommend that all travelers have valid travel insurance for their trip.
11. Do you offer skip-the-line access on your Ephesus tours?
Yes, our guides can purchase tickets on your behalf or use priority access lanes at most major sites. This helps you save valuable time and avoid long queues, especially during the busy summer season.
12. What happens in case of bad weather ?
In case of unexpected rain or high temperatures, your guide can adjust the tour route to ensure your comfort — for example, by shortening walking distances or providing shaded rest stops. We do everything possible to make sure your Ephesus experience remains smooth, safe and enjoyable — even in less-than-perfect conditions.